Serenity First Prevention & Support Coalition

Serenity First Counseling

 Confidentiality & Privacy Policy

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.

Exceptions include:

• Suspected child abuse or dependent adult or elder abuse, for which we are individually required by law to report to the appropriate authorities immediately.
• If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim.
• If a client intends to harm herself or himself, we will make every effort to enlist their cooperation in insuring their safety.  If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their safety.

Rates & Insurance

Rates to be discussed with individual therapist.

Some of our therapists are providers for many insurance carriers.  Please check with your therapist.  Licensed therapists can also file claims as an Out-of-Network Provider.

Payment is due at the beginning of each session.

Cancellation/No Show Policy  

If a patient is unable to keep their appointment, they are required to cancel with appropriate prior notice (24 hours). Failure of a client to cancel their appointment without a 24-hour notice is considered a “No Show” for purposes of this policy. 

Late Arrival/Shortened Session: any appointment whereby the client arrives up to 15 minutes after the scheduled appointment will have their session shortened by that amount of time. After 15 minutes, it is considered a No Show.

A $25 fee will be charged for a No-Show and will be collected before the next session.